Privacy Policy
Last updated: 13 October 2025
This Privacy Policy explains how SidTech (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website or contact us for services in Karnataka, India. By using our website or submitting a form, you consent to this Policy.
1) Information we collect
- Contact details: name, email, phone, organisation, selected plan, message.
- Technical data: IP address, browser, device type, and general usage logs.
- Communications: details of your interactions with us via email or WhatsApp.
2) Purpose & legal basis
- To respond to enquiries, provide quotes, and deliver services.
- To operate and improve our website and customer experience.
- To send service or administrative messages.
- To comply with legal or tax obligations.
3) Data sharing
- Form processors (e.g. Formspree) — for enquiry submissions.
- Hosting and email providers — to operate the site and deliver messages.
- WhatsApp — if you choose to contact us via the quick chat link.
- Authorities — if required under Indian law.
We do not sell your personal data.
4) Cookies & tracking
Our site uses only essential cookies and technologies required for operation. We do not use advertising or analytics cookies currently.
5) Data retention
We retain personal data only as long as necessary for service or legal requirements, and delete or anonymise it when no longer needed.
6) Your rights
You may request access, correction, or deletion of your personal data, or withdraw consent. Email us at info@sidtech.in.
7) Security
We use reasonable technical and organisational measures suitable for a small business to protect your data. However, no method is completely secure.
8) International transfers
If data is processed or stored outside India, we ensure reasonable contractual or technical safeguards.
9) Grievance redressal
For concerns or complaints, email us. You may also escalate unresolved issues to the appropriate authority under the Digital Personal Data Protection Act, 2023 (once applicable).
10) Contact
Email: info@sidtech.in
Address: SidTech, Karnataka, India
11) Policy updates
We may update this policy periodically. The latest version will always appear here.